Retail Payment Systems

FFIEC IT Examination Handbook - Retail Payments Booklet

Completion Progress0 / 21 Controls

Track your retail payment security and compliance

Overall Completion0%

ACH Operations

0 of 5 controls verified

Complete

ACH origination authorization and authentication controls

High Risk

Dual control and segregation of duties for ACH processing

High Risk

ACH exception handling and return processing procedures

Medium Risk

Third-party ACH originator agreements and monitoring

High Risk

NACHA Operating Rules compliance monitoring

Medium Risk

Card Payment Systems

0 of 6 controls verified

Complete

PCI DSS compliance program with quarterly scans and annual assessments

High Risk

Card issuance controls including PIN management and card stock security

High Risk

Debit card fraud monitoring and real-time alerts

High Risk

Credit card underwriting and limit management

Medium Risk

Merchant acquiring due diligence and monitoring

High Risk

Chargeback and dispute resolution procedures

Medium Risk

Online & Mobile Banking

0 of 5 controls verified

Complete

Multi-factor authentication for high-risk transactions

High Risk

Transaction velocity limits and anomaly detection

High Risk

Secure session management and timeout controls

High Risk

Mobile application security testing and updates

High Risk

Customer authentication education and awareness

Medium Risk

Fraud Prevention & Detection

0 of 5 controls verified

Complete

Real-time fraud detection systems for payment channels

High Risk

Customer notification for suspicious activities

High Risk

Fraud trend analysis and pattern recognition

Medium Risk

Incident response procedures for payment fraud

High Risk

Staff training on fraud schemes and red flags

Medium Risk

Examiner Expectations

PCI DSS Compliance

Maintain current PCI DSS compliance with quarterly vulnerability scans and annual assessments. Document compensating controls if unable to meet specific requirements.

Fraud Monitoring

Real-time fraud detection for payment channels with transaction velocity limits, anomaly detection, and customer notification procedures for suspicious activity.

Authentication Controls

Multi-factor authentication required for online/mobile banking, especially for high-risk transactions. Customer education on authentication security is essential.